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Privacy Policy

FACTS

WHAT DOES CASTROVILLE STATE BANK DO WITH YOUR PERSONAL INFORMATION?

 Why?

 

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 What?

 

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Ÿ  Social Security number                                      

Ÿ  Account balances and payment history

Ÿ  Credit history

Ÿ  Overdraft history

Ÿ  Checking account information

      When you are no longer our customer, we continue to share your information as described in this notice.

 How?

 

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Castroville State Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Castroville State Bank share?

Can you limit this sharing?

For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—to offer our products and services to you

No

We don’t share

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes—information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes—information about your creditworthiness

No

We don’t share

 For nonaffiliates to market to you

No

We don’t share

Questions?

Call 830-931-2201 or go to castrovillestatebank.com.

What We Do

 

How does Castroville State Bank protect my information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Castroville State Bank collect my personal information?

 We collect your personal information, for example, when you

  • Open an account
  • Make deposits or withdrawals from your account
  • Give us your contact information
  • Pay us by check
  • Make a wire transfer

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.     

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

See below for more on your rights under state law.

Definitions

 

Affiliates

Companies related by common ownership or control.  They can be financial and nonfinancial companies.

  • Castroville State Bank has no affiliates.

Nonaffiliates

Companies not related by common ownership or control.  They can be financial and nonfinancial companies.

  • Castroville State Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Castroville State Bank does not jointly market.

Other Important Information

 

For Texas Customers:  Castroville State Bank is chartered, licensed or registered under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against Castroville State Bank should contact the Texas Department of Banking though one of the following means:  In person, by U.S. Mail:  2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone (877) 276-5554; Fax (512) 475-1313, Email: consumer.complaints@dob.texas.gov or Website: www.dob.texas.gov.